Troubleshooting

ICT equipment and systems are the most complex of all tools that people use. It should come as no surprise that this equipment encounters the greatest number of problems with the greatest frequency. However, with the increasing dependency on technology, no business or organisation can afford to have their equipment or systems down for too long. You need a service provider with experience to be able to identify and correct problems fast, and who can respond quickly to you requirement. With more than 10 years experience in this field, with a team of dedicated, skilled and experienced engineers and consultants, we offer a service that is hard to beat. All our hardware technicians are provided with mobile phones and motor bikes to be able to get to your location in the minimum possible time.

Equipment Upgrade

Computer equipment becomes obsolete very quickly. New equipment with higher capacities arrive on the market all the time. We keep all our customers informed and up-to-date about new devices and how they can be utilised. It is advisable to allocate 25% of the initial value of your computer equipment for upgrading on an annual basis. The actual cost of the upgrade will depend on which components you decide to replace. We will examine your old equipment and provide a recommendation free of charge. Once you have approved our price quotation, we then carry out the upgrade. We will collect the old equipment from your premises and deliver the upgraded equipment. We also advise you on the changes you will experience as a result of the upgrade. All upgraded components are covered by our comprehensive free repair or replacement warranty which can range from one to three years.